Home / How it works
FROM PHOTO TO EVERYDAY FAVORITE
You bring the photo.
We make it personal.
Choose your hoodie, upload one favorite pet photo and add a name if you like. Here is what to prepare, what to check and what happens after you order.
01 / YOUR ORDER
Bring a favorite face
A clear original photo is your starting point.
02 / YOUR ORDER
Make your choices
Choose your options and an optional pet name.
03 / YOUR ORDER
Make it yours
Review the details before placing your order.
3–4 days
Business days for customization
8–10 days
Estimated US transit after dispatch
Free
US economy shipping, no minimum
01
Choose your
everyday layer.
Open the product page and select the size and color you want. The current Custom Pet Portrait Hoodie is available in White, in S, M and L.
Read the product details before making your selection. If you are unsure about sizing, contact us before ordering.
Choose your hoodieYour starting point
Product
Custom Pet Portrait Hoodie
Current options
White · S / M / L
Personalization
One pet photo; optional name
02
Make the details
feel like them.
Upload a clear original photo of one pet. Keep the whole face and ears visible, and choose an image where the eyes and markings look sharp.
Add your pet’s name if you wish, or leave it blank for a portrait without a name. The hoodie name field accepts up to 16 characters.
Check the photo guideBefore you upload
Photo file
JPG, PNG or WebP, up to 10 MB
Pet name
Optional, up to 16 characters
MILO
Name example only. Use your own spelling, or leave the name field blank.
03
One last check.
Then make it yours.
Before adding the hoodie to your cart, check your selected options, photo and name spelling. Your uploaded photo and personalization details are associated with the item.
Review the quantity and delivery address at checkout. Contact us promptly if something needs attention; do not assume an order can be changed once customization has started.
Review your cartYour order checklist
The right choices
Product, size, color and quantity
The personal details
Chosen photo and optional name spelling
The destination
Recipient, address and contact details
01 / Your photo 02 / Your choices 03 / A personal keepsake
Illustrated sequence and product mockup, not a live design-preview tool.
AFTER YOU ORDER
Made for you.
Then on its way.
Allow 3–4 business days for customization and production before dispatch. Economy shipping to the United States then takes an estimated 8–10 days. These are separate stages, not a guaranteed delivery date.
A few useful things to know
Planning a gift?
Allow for both production and transit before choosing the occasion.
Made-to-order items
Custom products are not accepted for change-of-mind returns.
An order problem?
Contact us about confirmed quality or logistics issues. The resolution is a refund without return.
A little help choosing?
Tell us what you are unsure about before you place your personalized order.